Legal
Privacy Policy
This policy explains what personal data Baezel Interactive LLP collects when you use https://baezel.io, why we collect it, who we share it with, and what you can ask us to do about it. It covers every region we serve, because the rules differ and we would rather apply the strictest of them everywhere than work out which one applies to you.
Who we are
Baezel Interactive LLP, trading as Baezel Interactive, is a limited liability partnership registered in India, with its studio in New Delhi, India. In this policy “we”, “us” and “our” mean Baezel Interactive LLP. For the purposes of UK and EU data protection law we are the data controller for the personal data described here.
What we collect
We collect three kinds of data, and we do not collect the third kind at all.
- What you give us. If you use the contact options on this site — the phone number, the email address, or the booking and quote links — you give us your name, email address, and whatever you choose to write in the message. We do not run a contact form of our own, so nothing you write is stored on this site or sent to us by it; you send it through a third-party booking or quote service, whose own privacy policy also applies.
- What the site records. If you allow analytics or advertising cookies, the vendors listed in the table below record which pages you viewed, roughly where you are, and what referred you here. Google Analytics records this as a truncated IP address. We do not build a profile of you, we do not ask for your name, and we do not join your activity on this site to your identity anywhere.
- What we do not collect. We do not ask for or store payment details, we have no user accounts or login, we do not build behavioural profiles, and we do not run advertising on this site.
Why we use it, and on what basis
Under the GDPR and UK GDPR we need a lawful basis for each use. Ours are:
- Consent, for analytics and advertising cookies. You may withdraw it at any time from “Manage cookies” in the footer of every page, and withdrawing is as easy as granting.
- Consent, for the Google Maps embed on the contact page.
- Legitimate interests, for replying to an enquiry you have asked us to reply to, and for keeping the site secure and available.
- Legal obligation, where we are required to retain or disclose something, such as business records.
We do not carry out automated decision-making or profiling that produces legal or similarly significant effects. You are never refused a service, a price or a response on the basis of what our analytics records about you.
Data held outside India
Some of the analytics described above is collected by providers outside India. Under India’s Digital Personal Data Protection Act, 2023 you have a right to be informed when personal data is transferred outside India, to know which categories are transferred and to whom, and to have such data erased where it has served its purpose. Section “Your rights” below sets out how to ask.
How long we keep it
Analytics and advertising records are kept for the periods shown in the cookie table, typically up to two years, and are then deleted. If you email or telephone us, we keep your message and our reply for as long as it takes to deal with your enquiry and for two years afterwards, after which we delete it. Business records that we are required to keep are kept for the period the law requires.
Your rights in the EU and UK
If you are in the European Economic Area, the United Kingdom or Switzerland you have the right to ask us to confirm whether we hold your personal data, to give you a copy, to correct it, to delete it, to restrict or object to our use of it, to withdraw consent at any time, and to complain to your supervisory authority. We do not charge for this and we do not discriminate against you for exercising it. We respond within one month.
The Information Commissioner’s Office is the UK supervisory authority. In the EU, the authority is the one where you live, work or believe an infringement happened. You can find yours at edpb.europa.eu.
Your rights in California
Under the California Consumer Privacy Act as amended by the California Privacy Rights Act, California residents have the right to know what personal information we collect and how we use and disclose it, the right to delete it, the right to correct it, the right to opt out of its sale or sharing, and the right to limit its use for sensitive personal information. We do not sell personal information and we do not share it for cross-context behavioural advertising. Because we do not knowingly collect the personal information of anyone under 16, we do not have to honour the opt-in right for minors.
Your rights in India
Under the Digital Personal Data Protection Act, 2023 you have the right to access the personal data we hold about you, to seek correction or erasure of it, to seek withdrawal of consent, to nominate another person to exercise your rights, and to complain to the Data Protection Board of India. To exercise any of these, use the contact details in “Who to contact” below and we will respond within the period the Act requires.
How we protect it
This site is served over HTTPS with a Content Security Policy that limits which origins may serve scripts, frames and connections, and which the browser enforces. We collect no card details, hold no user accounts, and run no marketing database. No system is perfectly secure, and we would rather say so than imply otherwise.
Children
This site is not directed at children and we do not knowingly collect personal data from anyone under 16. If you believe a child has given us personal data, contact us and we will delete it.
Changes to this policy
We may update this policy as the site or the law changes. The date at the top always reflects the current version. Where a change materially affects how we use data we have already collected, and our lawful basis for that changes, we will ask you again rather than rely on your earlier answer.
Who to contact
Data protection enquiries, rights requests and complaints all go to the same place.
Baezel Interactive LLP, New Delhi, India. General enquiries go to the studio directly.
General enquiries, including anything about a project, go to the studio directly.
This policy is effective from 3 October 2026. We will post any change here and update the date above. If a change materially affects how we use your data, we will ask you for consent again.